PRIVACY POLICY for www.lovevocals.xyz

At (“Love Vocals”) we are committed to safeguarding and preserving the privacy of our visitors.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our website.

We do update this Policy from time to time so please do review this Policy regularly.

1. Information we collect

In running and maintaining our website we may collect and process the following data about you:

1. Information about your use of our site: For example, details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
2. Information provided voluntarily by you: For example, when you register or make a purchase we ask for information such as your name, email address, postal address and contact details. We keep a record of this information and any other information relating to you that we may obtain from our suppliers or other third parties. This record will be stored and processed in the United Kingdom and other countries (see further below under “How we store data about you” and “How we use personal data about you”). All this is necessary for us to recognise you, provide you with the services or information you have requested from us and, where appropriate, to maintain your account with us. In addition to the uses described below, we may also use this information to improve our platform and prevent or detect abuses of our website. You may also be required to provide personal data to order products or participate in one of our online forums or communities. You are under no obligation to provide such data. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.
3. Information that you provide when you communicate with us by any means: When you use our website there are different ways we and any service providers who assist us in managing our website gather information about you:
   • We keep a record of any electronic correspondence you send us. This helps us to keep track of any problems or concerns you may have had with our website or services.
   • If retail opportunities are provided, when you place an order, we may collect a credit card number or other payment account number. This record will be stored and processed in the United Kingdom and other countries (see further below under “How we store data about you” and “How we use personal data about you”).
   • Please note that sometimes on particular web pages on our website we will require you to provide additional personal data. When we do this, we will specify further on these web pages why we are collecting this data and how we will use it.

In conjunction with Love Vocals Terms and Conditions of Use, this policy sets out the basis on which any personal data you provide will be collected, processed and stored by us. Please read it carefully. By visiting our website you are accepting and consenting to the practices described in this Privacy Policy which may be amended from time to time. If you use the website after we have published such changes, you will be agreeing to be bound by those changes. If you do not agree to be bound by this policy at any time, you should not use our website.

2. Use of Your Information

We use your information to provide our services to you. In addition to this we may use your information for one or more of the following purposes:

1. To provide information to you that you request from us relating to our products or services.
2. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
3. To inform you of any changes to our website, services or goods and products.
4. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
5. Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

3. Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We will use our best endeavours to ensure that your data is treated and stored securely.

Unfortunately the sending of information via the internet is not wholly secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

4. How we store Data about you

In order to communicate with you about local events, offers and opportunities and other news, the data that we collect from you may be transferred to, stored and processed by Love Vocals or one of our service providers based in Europe, North America, South East Asia, Asia Pacific or Latin America. Such entities may be engaged in, among other things:

1. Preparing and sending newsletters to which you subscribe.
2. The fulfilment of your orders.
3. The processing of payment details.
4. The provision of support services.

The laws of some countries may not provide the same levels of protection of any stored data about you as your home country, particularly if you are resident in the EEA. By submitting data, you agree to the collection, transfer, storage and processing of data about you for the purposes described in this policy. We will take reasonable steps to ensure that any stored data about you is treated securely in accordance with this Privacy Policy and that all information you provide to us is stored on our secure servers or those of our service providers.

5. How we use stored Data about you

All the information we collect via our website, or through correspondence with you, is used to provide you with any information, products or services you have requested to operate Love Vocals business and to improve the services and products that we offer you. We will use this stored data about you for purposes such as:

1. Managing the website and access to it so that it is presented in the most effective way for you and your computer.
2. Dealing with orders and accounts for the supply of our goods and services.
3. Planning and managing Love Vocals business activities, including analysing users’ preferences.
4. Research.
5. To provide you with information about the products and services we offer (subject to your preferences where possible).
6. To provide you with information about specially selected third party products and services (if you consent to receive such information on registration).
7. To notify you of any changes to our products and services.
8. To provide you with password reminders or to notify you that a particular service has been suspended for maintenance.
9. To process and deal with any complaints or enquiries made by you.

As described above, any stored data about you may be shared within Love Vocals. There are only a limited number of circumstances in which we may share with others, some or all of the stored data about you and these are as follows:

1. With local agents and/or third parties who assist us in the services we provide to you by, for example, hosting sites or sending emails on our behalf and with retail partners on the website. In these instances, we provide them with only the information that they will need to perform their function. Love Vocals requires any local agent and/or third party to comply with Love Vocals’s instructions. Love Vocals requires any local agent and/or third party do not use any of the stored data about you for their own business purposes.
2. In the event that Love Vocals’s business assets are ever sold to or purchased by another company the stored data about you is part of our business.
3. With our joint venture partners.
4. Where you have expressed an interest in one or more particular artists and have consented to the sharing of information with any such artist(s), we may share personal data about you with such artists and their representatives. Such artists may use this information to contact you regarding products, programs, services and promotions that the artists believe may be of interest to you. We do not control and are not responsible for any artists’ use of personal data. If you decide that you no longer wish Love Vocals to be able to share any stored data about you with artists and their representatives, please see the section on opting-out below.
5. If we are under a duty to disclose or share any stored data about you in order to comply with any legal obligation, at the request of relevant regulatory or governmental authorities, pursuant to a subpoena or comparable binding request or in order to enforce or apply Love Vocals’s Terms and Conditions of Use of this website or to protect the rights, property or safety of Love Vocals, its customers, or others.
6. We may make available services such as message boards, chat functionality and blogs to which you are able to post information and materials. Please note that any information you disclose through such services or otherwise on our website shall become public information, and may be available to visitors of our website and to the general public. In addition, when you choose to make a posting on such services certain personal data will be available for other users to view. We urge you to exercise discretion and caution when deciding to disclose personal data about yourself or any other information on our website. PLEASE NOTE: WE ARE NOT RESPONSIBLE FOR THE USE BY ANY THIRD PARTY OF ANY PERSONAL DATA YOU VOLUNTARILY DISCLOSE THROUGH ANY SUCH SERVICES OR OTHERWISE ON OUR WEBSITE.
7. With your express consent.

So far as practicable we will seek to ensure that each disclosure will be subject to an obligation of confidentiality.

6. How long we will hold personal data about you

We will hold stored data about you on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with Love Vocals, subject to any applicable laws and/or regulations. In the case that you wish to cancel your registration as a member of our website once an account is deleted, people cannot use the stored data about you other than for administrative purposes but the stored data about you will remain on our system for a period of one year for administration purposes before being deleted.

Where you contribute to our website, we will generally only keep any stored data about you for as long as is reasonably required for the purpose(s) for which it was submitted.

7. Disclosing Your Information

We will not disclose any stored data about you to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

1. In the event that we sell any or all of our business to a buyer.
2. Where we are legally required by law to disclose any stored data about you.
3. To further fraud protection and to reduce the risk of fraud.

8. Third Party Links

On occasion we include links to third parties on our website. Where we provide a link it does not mean that we endorse or approve the policy of that site towards visitor privacy. You should review their privacy policy before sending them any personal data.

9. Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any stored data about you that we hold. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with this information.

10. When and how we communicate with you

We may use the information we collect to contact you by post, email and telephone (including automated calls, and by SMS text messages and other multimedia electronic messages such as picture messaging) when contacting you:

1. In relation to the functioning of any services you have signed up for in order to ensure that we can deliver the services to you.
2. To provide you with further information.
3. In relation to any contribution you have made to our website, e.g. on our message boards.
4. To invite you to participate in surveys about our services (participation is always voluntary).
5. For marketing purposes subject to any elections that you have made in this respect.
6. About a submission you have made to our website including any content you provide.

We will not send you unsolicited premium rate SMS messages (which are SMS messages you pay to receive), although your service provider may impose a charge on messages that you receive. Please check with your service provider for details.

11. How you can opt-out of receiving communications

You will be given the opportunity to opt-out of receiving marketing information at registration when your details are collected. Any promotional information from us will include instructions on how to opt-out of receiving further information.

12. How you can opt-out from our sharing stored data about you

You can tell us not to contact you or not to share any stored data about you with a third party either at registration or later through updates. We may occasionally contact you about products and services we feel may be of interest to you. This contact will only come from us (or our agents) and only if you have indicated that you do not object to these offers. If you would prefer to no longer receive marketing-related messages from us or if you would prefer that we do not share the stored data about you with any of our joint venture partners or artists, you may opt-out of receiving messages from us or from our future sharing of any stored data about you by following the “unsubscribe” instructions in the latest message you have received.

We will endeavour to comply with your request as soon as reasonably practicable. Please keep in mind that if you opt-out of receiving promotional messages from our website, we will continue to send you transactional messages and important account-related information or services offered regarding our website. We will also continue to honour your requests regarding promotional communications from other Love Vocals websites for which you have subscribed.

Please note that if you opt-out as described above, we will not be able to remove any stored data about you from the databases of joint venture partners or any artists with which we have already shared stored data about you (i.e. to which we have already provided stored data about you as of the date that we implement your opt-out request). If you wish to cease receiving marketing-related messages from joint venture partners or any artists, please contact such joint venture partners or any artists directly or utilise any opt-out mechanisms set out in the joint venture partner’s or any artist’s privacy policies or marketing-related messages.

13. Age

You must be at least 13 years old to register with us. Please do not provide any of your details to us if you are under 13 years old. If you are between the ages of 13 and 16 please ensure that you have your parent’s/guardian’s consent to register and/or before you provide any personal data to the website. Users without this consent are not allowed to provide us with personal data. If we become aware that you are under 13 and are attempting to or have submitted personal data via our website, or that you are between the ages of 13 and 16 and are attempting to or have submitted personal data via our website without your parent/guardian’s permission, we will not accept such information and we will take steps to remove such information from our records. This may involve us having to access and verify your age and other relevant details.

14. Analysis tools

We currently use Google Analytics to analyse how visitors use our website and to find ways of improving it. To do this, we use web beacons, pixel tags, clear GIFs and cookies on our website; these are text files that collect and log site user behaviour information including IP addresses (the number automatically assigned to your computer by your Internet Service Provider) in an anonymous form. The information collected is transmitted to Google and used to compile statistical reports for us. The information concerned is not used to track or collect any information which may be used to identify a particular individual. All information is used and held anonymously.

15. Use of Cookies

We may also use cookies and other technologies to optimise your experience on our website.

Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies can be used to recognise users when they return and may help us to customise our website for you based on your preferences.

Cookies may also be used to identify the user’s geographic location and enable us to restrict particular services to users in certain countries. Although they do identify a user’s computer, cookies do not personally identify users and passwords and credit card information are not stored in cookies.

We control how the data collected from our cookies and other technologies may and may not be used. If you do not want to help us to learn how to improve our website, products, offers and marketing strategy, you can “opt-out” of our ability to analyse such data and disable cookies by modifying the settings in your browser. Please note however, this may affect some functionality on our website. For more information about cookies and how to disable them please go to www.allaboutcookies.org.

Third Parties and advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

16. Data over the Internet and other websites

The Internet is a global network and, therefore, there are times when data about you travels globally and may not always be completely secure. If you provide us with data over the Internet, this will be at your own risk. By using our website, you agree and authorise us to process data in this way. However, please be assured that we use commercially reasonable procedures and security features to prevent unauthorised access to data about you.

Where our website contains links to third party websites, please note that these have been included for convenience only. Neither Love Vocals nor any of its affiliated companies control the content of any linked site and any personal data collected by such sites will be subject to the privacy policy of the third party operating that site. Please read any such third party’s policy carefully before providing any personal data on such websites.

We sometimes may offer content (e.g., competitions, sweepstakes, or promotions) sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that you voluntarily submit to participate in the website activity. We are not responsible for and have no control over these third parties’ use of this information. However, we will notify you at the time of requesting personally identifiable information if these third parties will obtain such information.

We may use third parties to present or serve the advertisements that you may see on our website. This Privacy Policy does not cover any use of data that a third party ad server may have collected from you.

17. Offensive or inappropriate content

If you post or send offensive, inappropriate or objectionable content anywhere on or to our website or otherwise engage in any disruptive behaviour on our website, we may use the stored data about you to stop such behaviour. Where we reasonably believe that you are or may be in breach of any applicable laws (for example, but without limitation, content you have posted may be defamatory), we may use the stored data about you to inform relevant third parties such as your employer, school email/Internet provider or law enforcement agencies about the content and your behaviour.

18. Passwords

Where we have given you (or you have chosen) a password to access our website, you are responsible for keeping this password confidential. Please do not share the password with anyone. We will never contact you and ask for your password.

19. Legal disclaimer

Love Vocals is not responsible nor liable to you in any way for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that our performance will be error free, and to the maximum extent permitted by law we will not be liable for any direct, indirect, incidental, consequential or punitive damages or other loss suffered by you and relating to the use or release of your personal data.

20. Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at [email protected]